The Airports authority of India had organised a week-long event named “smile week” at Mangalore international airport from 18th to 24th January under the coordination with Disha project. The purpose of this event was to re-establish the concept of “customer first”, in line with the corporate mission of Airports Authority of India to reflect the best side of customer handling and delightful experience for passengers who spend the time inside the airport.
As a part of this program
our 12 students of aviation management had been given the opportunity by the Airport
Authority India, to interact with the passengers and had taken up many tasks
for passengers such as selfie with yakshagana & costume display, sweets to
the passengers, painting, caricature, cartoon drawing & surprise events.
Also on the closing ceremony on 24th January our students received a memento for an intense hard work and dedication for the program. This participation was coordinated and supported by Mrs. Pavithra Kumari, Coordinator of aviation Programme, Srinivas University and Mrs. Sunitha, manager, Operations of Department, Mangalore International Airport.
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